Refund policy
At Tulip Bracelets 💖, customer satisfaction is important to us.
We only accept returns or exchanges if:
- you receive a damaged product
- you receive the wrong item
To request a return/exchange, please contact us within 24 hours of receiving your order with clear photos/videos of the issue.
We do not accept returns for:
- change of mind
- slight color differences due to lighting
- used or damaged items after delivery
Approved exchanges will be processed as soon as possible.