Refund policy

At Tulip Bracelets 💖, customer satisfaction is important to us.

We only accept returns or exchanges if:

  • you receive a damaged product
  • you receive the wrong item

To request a return/exchange, please contact us within 24 hours of receiving your order with clear photos/videos of the issue.

We do not accept returns for:

  • change of mind
  • slight color differences due to lighting
  • used or damaged items after delivery

Approved exchanges will be processed as soon as possible.